Privacy Policy

Effective Date: January 26, 2025

1. Who we are

Hooksy Studio ("we," "our," "us") is a video-creation platform operated by Audacious Acquisitions LLC, 2 Winter St, Boston, MA 02108, USA. Email: privacy@hooksystudio.com.

2. Information we collect

Type Details Source
Account data Name, email, password hash, Stripe customer ID You
Payment data Last 4 digits of card, billing country, transaction history Stripe
Usage data Search terms, number of renders, API calls, error logs, IP address Automatic
Content data Scripts you input, videos we generate for you You

3. Why we use it

  • To run the service and bill you
  • To improve features and detect abuse
  • To send product updates, only if you opt-in
  • To comply with legal or tax obligations

4. Cookies & tracking

We set a session cookie so you stay logged in. Google Analytics sets its own cookie; you can opt out with the GA Opt-out add-on.

5. Sharing & disclosure

Who Why Notes
Stripe Payment processing Card data never touches our servers
Email provider (SendGrid) Transactional and marketing emails Opt-out link in every marketing email
Law enforcement Only if legally required We'll push back on overly broad requests

We never sell or rent your data.

6. Retention

We keep account data while your subscription is active plus 12 months. Delete your account and we erase personal info in 30 days, except invoices we must keep for tax compliance.

7. Your rights

  • Access / export your data
  • Correct inaccurate info
  • Delete your account
  • Opt-out of marketing

Email privacy@hooksystudio.com and we'll respond within 30 days.

8. Security

AWS servers with disk encryption; HTTPS everywhere; access restricted by role-based ACLs and 2FA.

9. Children

Hooksy Studio is not for anyone under 13. We do not knowingly collect children's data.

10. Changes

We'll post any updates here and email Pro users at least 7 days before they take effect.

Questions about this Privacy Policy? Contact us at privacy@hooksystudio.com